Privacy Policy
1. Introduction
At ByMireva.com, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store and protect your information when you visit or shop with us.
We process your personal data in compliance with the UK GDPR, the EU GDPR, and other applicable data protection laws.
2. Data We Collect
When you use our website, we may collect the following types of data:
-
Personal identification: name, email address, phone number, billing and shipping address.
-
Order details: products purchased, payment method (securely processed by third parties), order history.
-
Account information: if you create an account with us, we store your login details securely.
-
Technical information: IP address, browser type, device information, and cookies.
-
Marketing preferences: if you subscribe to our newsletter or marketing communications.
3. How We Use Your Data
We use your personal data for the following purposes:
-
To process and deliver your orders.
-
To manage your account and provide customer support.
-
To send important service-related messages (e.g. order updates).
-
To personalise your shopping experience.
-
To send marketing emails (only with your consent, and you can unsubscribe anytime).
-
To improve our website, services, and customer experience.
-
To comply with legal obligations (e.g. tax, fraud prevention).
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
-
Contractual necessity – to fulfil your orders and provide our services.
-
Consent – for marketing communications.
-
Legal obligation – to comply with applicable laws.
-
Legitimate interests – to improve our business operations and prevent fraud.
5. Sharing Your Data
We do not sell your personal data. We may share it only with:
-
Payment processors (e.g. Stripe, PayPal) to process transactions securely.
-
Shipping and logistics providers to deliver your orders.
-
IT service providers (e.g. hosting, email services).
-
Legal authorities when required by law.
All third-party providers are required to keep your data secure and process it only as instructed.
6. International Transfers
If we transfer your data outside the UK or EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
7. Data Retention
We retain your data only as long as necessary:
-
Order information: kept for legal and accounting purposes.
-
Marketing data: kept until you unsubscribe or request deletion.
-
Account data: kept while your account is active.
8. Your Rights
Under UK and EU data protection laws, you have the right to:
-
Access the personal data we hold about you.
-
Request correction of inaccurate or incomplete data.
-
Request deletion of your data (“right to be forgotten”).
-
Object to or restrict the processing of your data.
-
Request a copy of your data in a portable format.
-
Withdraw consent for marketing at any time.
To exercise your rights, contact us at: contact@bymireva.com.
9. Cookies
Our website uses cookies to enhance your browsing experience, analyse traffic, and provide personalised content.
You can manage or disable cookies through your browser settings. Some features of the website may not work properly without cookies.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
11. Updates to this Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, with the date of the latest update clearly stated.
12. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact us at:
📧 contact@bymireva.com
If you are located in the EU, you may also contact your local Data Protection Authority.
If you are located in the UK, you may contact the Information Commissioner’s Office (ICO).